What Sets Us Apart
By partnering with CX & Growth Strategies, LLC, you're choosing a dedicated ally committed to transforming your business from the inside out. Together, we'll create a thriving environment where both your customers and employees are engaged, satisfied, and loyal.
Vision
Our vision is to be the leading partner for small and mid-sized businesses, recognized for our expertise in contact center operations and our commitment to delivering innovative strategies that promote long-term success. We strive to create a business landscape where every organization can flourish through exceptional customer engagement and a motivated workforce.
Mission
At CX & Growth Strategies, our mission is to empower small and mid-sized businesses to thrive by enhancing revenue, retaining customers, and improving employee experiences. We are dedicated to providing tailored solutions that drive sustainable growth and foster a competitive edge in the market.
25+years
Experience in the field
Our Founder
Jean-Pierre "J.P." Dumas is a seasoned Customer Experience (CX) Executive with over 25 years of leadership expertise in driving business transformation, optimizing sales performance, and fostering customer loyalty across Fortune 500 companies. Known for delivering strategic initiatives that drive revenue growth, reduce churn, and enhance operational efficiency, J.P. is passionate about transforming service organizations into revenue-generating, value-added teams delivering "best-in-class" experiences.
